We accept returns on domestic orders. All international orders are final sale.
For domestic orders, all returns must be received within 14 days of receipt of your delivery, unwashed, unworn and including all original packaging, tags, and the certificate of authenticity. We offer two options for returns:
+ STORE CREDIT: Return for store credit, and we’ll cover the return shipping.
+ REFUND: Return for a refund, using a shipping method of your choice, and you’ll pay the return shipping. We strongly encourage you to obtain a tracking number for your return shipment.
To get the return process started, send an email to firstname.lastname@example.org with your name, order number, reason for the return, and which return option you’re choosing.
Study NY has the right to deny credit for any returned goods that do not meet the requirements of our return policy, so please treat our pieces well.